Terms of Service

1. Acceptance

By creating an account and using WA Gateway, you agree to these Terms. If you do not agree, please do not use the service.

2. What the service does

WA Gateway lets you connect a WhatsApp number and send messages through an API, using WhatsApp's Linked Devices (multi-device) feature. It is not affiliated with, endorsed by, or officially connected to WhatsApp or Meta Platforms, Inc.

3. Acceptable use

You agree not to use the service to send unsolicited bulk messages (spam), to harass or deceive recipients, to distribute illegal content, or to violate WhatsApp's own Terms of Service. You are solely responsible for having proper consent from anyone you message through the service, and for complying with all applicable messaging and data protection laws in your jurisdiction.

4. Connection risk

WhatsApp connections in this service use the Linked Devices protocol rather than WhatsApp's official Business API. WhatsApp may restrict or ban numbers it detects as automated, at its own discretion, regardless of intent. We strongly recommend using a secondary or dedicated number rather than your primary personal number. We are not responsible for any action WhatsApp takes against a connected number.

5. Plans and payment

Paid plans are billed as described on the Billing page at the time of purchase, processed via ZapUPI. Plan limits (sessions, monthly messages) apply as shown at checkout. See our Refund Policy for cancellation and refund terms.

6. Account suspension

We may suspend or terminate accounts that violate these Terms, abuse the service's infrastructure, or are used for illegal purposes, without prior notice.

7. Service availability

The service is provided "as is" without uptime guarantees. We aim for high availability but are not liable for downtime, message delivery failures, or WhatsApp-side connection issues outside our control.

8. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of the service, including loss of messages, business interruption, or WhatsApp account restrictions.

9. Changes

We may update these Terms from time to time. Continued use of the service after changes constitutes acceptance of the updated Terms.

10. Contact

Questions about these Terms? Reach out via our Contact page.